If you have a specific question, you can refer to the different sections below
Return and refund policy
If the order you have received is not to your satisfaction or you have changed your mind, you may return it. affordablerimsandtire will accept returns only within 30 days of delivery.
You must confirm that the order is correct. Any inaccuracies must be reported to us within 48 hours of delivery.
If you cancel your order any time prior to shipping, we reserve the right to charge you a re-stocking fee of 15% on the product only. If your order has been shipped, and it is in transit to you or the installation center, please contact us immediately. We will try to intercept your order and have it returned to us, but please be advised that the credit for the order will be issued as per our Refund Guidelines
If you refuse delivery of your order, a partial refund will be issued, as per our Refund Guidelines
If you need to return or exchange an item, you must request an RMA (Return Merchandise Authorization) please email us here . Orders without an RMA will not be accepted.
Return Conditions and Procedures
All merchandise must be in new condition, unused and undamaged. Tires must not be driven on. All merchandise must be properly packaged as per the packaging instructions that are E-mailed as part of the RMA. Products endure strong impacts during shipping and should therefore be packaged securely as described below, preferably with our original packaging.
- Tires are shipped as-is (not boxed)..
- Tires, size permitting, can be strapped together in pairs.
Under no circumstances affordablerimsandtire will accept a return of product that is damaged due to negligence.
Please note that the product(s) are the customer’s responsibility until we inspect for damages and take possession.
When you have returned the order the refund issued will be credited to your original payment method (when permitted).
The refund will be calculated based on the price of the product only, less return charges, and less a 15% re-stocking fee.
Under no circumstances do we refund mounting and balancing fees.
Please note that the product(s) are the customer’s responsibility until we inspect for damages and take possession.
There are times when the order must be returned for a full refund. A full refund will be issued for the following reasons:
- The wrong product was received and affordablerimsandtire is responsible.
- The product is defective. Please see our Warranty section for details.
- Product approved by affordablerimsandtire does not fit the described vehicle and no disclaimer has been issued. Please refer to our Guarantee Policy .
Please note: it can take up to 2-4 weeks to process your refund.
If your order has not been fully delivered and it is past the guaranteed delivery date, please contact us as soon as possible so we can initiate a “trace” with the courier. This is the procedure used to try and locate parcels that have not been delivered. If the package is located, it will be delivered as soon as possible. If the courier is not able to locate the package, we will initiate an insurance claim. In this case, the courier covers the costs to send you exact replacements of what was lost. We will have these replacements shipped to you as soon as possible. In the event of lost shipments, we only replace the order with the exact same product. We cannot provide a refund, and we cannot change the order to a different product.
If your order is damaged in some way, you must Email us immediately. We will request you send us photos of the potential damage so we can assess the problem.
- If the order was damaged in shipping, then we will initiate a claim with the courier. It is important that you keep ALL the packaging material as the courier may want to inspect it. If the courier agrees to take responsibility, we will arrange to ship an exact replacement for that damaged part. We cannot provide a refund nor change to a different product. Claims with the courier must be completed prior to us shipping you a replacement product.
- In the unlikely event that the product was damaged prior to shipping, we will review the photos to determine the cause of the damage. It is possible that we need to proceed with a physical inspection of the product and needed to plan a pickup. If we determine that the damage occurred before we shipped the order, then we will replace the product or damaged part. We cannot provide a refund nor change to a different product.
- If we determine that damage occurred after you received the order, we reserve the right to assess the damaged product on a case by case basis and determine the amount of partial refund.
- If the order is returned under our guarantee policy, and we determine that the product was damaged by the client or the installation center, this voids the fitment guarantee policy. No refund will be issued.
How can I cancel my order?
Yes, you can cancel your order, even after the order has been paid for.
Please be informed that if a tire has been used or installed it cannot be returned (whatever the cancellation reason is).
Please contact us if you have any further questions.
Please note that our working hours are from Monday to Friday (8.30 AM to 6.30 PM Eastern Time)
How do I pay for tires on affordablerimsandtire.com?
All payments for orders must be made online. We have partnered with ADYEN to provide a fully secure option for payment by credit or debit card.
Once you have selected your tires, the garage and entered your information, you will be directed to the Payvision website to complete your payment.
All payments are processed by a recognized Canadian financial institution.We accept the following cards :
- Master Card
- American express
Once you have completed your payment, you will be redirected to our site to access our confirmation page. You will also receive a confirmation email containing all the details of your order and the next steps.
Do you ship tires internationally?
We do not offer international shipping. Currently, we only ship throughout Canada.
How much does delivery cost?
We offer Free shipping on all our orders except special orders or delivery in certain areas on which we do not have a nearby warehouse (Northwest territory, Yukon and north of some provinces). There may be additional charges that apply when shipping large amounts of tires or remote areas. We will inform you of additional shipping fees that will need to be paid and get your approval before we ship your order.
How can I track my order?
We don’t currently offer a tracking service, and a signature would be required.
Who will be delivering my tires?
We use a variety of couriers depending on where are the deliveries.
Most of out deliveries are taken care of by major courier services. Sometime we use subcontractors, particularly in remote Canadian regions.
When will my tires be delivered?
Delivery of your tires may take up to 3 business days except during high season that could be 4-5 days. We will confirm delivery once the tires have been dispatched. In some cases, delivery may be quicker.
We ask to ensure someone is available at the time of delivery to confirm and sign for the shipment reception. If you are not available at the time the courier comes to your shipping address, they will leave a door tag with the information about your delivery (courrier and shipment details). With most courier your package(s) can be picked up at the courier location listed on the back of the door tag, after the time noted. To confirm availability or make other pickup and delivery arrangements, please call at the courier phone number indicated on the door tag.
How to buy tires with affordablerimsandtire?
STEP 1: When purchasing tires from , you need to know your tire size. If you have this information you can enter it directly into our tire search tool. If you don’t have the information, you can search for the size installed on your vehicle using our vehicle search tool.
STEP 2: Once you have entered your tire size, click “Search” to see our search results for available tires on affordablerimsandtire.com. Once you have selected your tire(s) size and adjusted the quantity needed, click “ADD TO CART” and you will get the options to checkout and completeall the necessary information.
STEP 3: At this point, you can make a payment through the secure Payvision system. Our payment page will accept the following debit or credit cards : VISA, MASTER CARD, AMERICAN EXPRESS or PAYPAL
STEP 4: Your order is completed!
Keeping you updated!
Once your order is processed, we will send you a confirmation email containing all order details and we will make all necessary arrangements for you. If you have some questions, please make sure to have your order details in hand when you contact us.
Thank you for buying from affordablerimsandtire.com
Information about tire labelling UTQG
UNIFORM TIRE QUALITY GRADE (UTQG) LABELING
Required by the government, the UTQG provides comparative manufacturer information. Tires are subjected to a series of government-mandated tests that measure performance in treadwear, traction, and temperature resistance. All testing is done by the tire manufacturer.
Treadwear is a measurement of tread durability. Tested against an industry standard, the assigned numerical grade indicates how well the tread lasts compared to an index standard of 100. A treadwear rating of 200 means the tread wears twice as well as the standard. Actual wear depends on the conditions under which the tire is used. Driving habits, service practices, differences in road surface, and varying climates all affect treadwear.
Traction is a measurement of a tire’s ability to stop on wet test surfaces of asphalt and concrete under controlled conditions. Traction grades are assigned by the UTQG system and branded on the sidewall. Traction grade is determined only for straight-ahead, wet braking on concrete and asphalt. It doesn’t include cornering, which may also be an important customer performance need.
- Traction Grade A: The tire performed well on both surfaces.
- Traction Grade B: The tire performed well on at least one of the surfaces.
- Traction Grade C: The tire performed poorly on one or both of the surfaces.
The UTQG also provides a measure of resistance to heat generation under normal operating conditions. The test is conducted under predetermined standards for inflation and loading. Excessive speed, underinflation and overloading can all cause adverse heat buildup. Sustained high temperatures can reduce tire durability. Resistance grades are branded on the sidewall.
- Resistance Grade A: The maximum performance level indicating the tire withstood a half-hour run at 185 kmh without failing.
- Resistance Grade B: The tire passed 160 kmh but not 185 kmh.
- Resistance Grade C: The minimum performance level indicating that the tire failed to complete a half-hour at 160 kmh.
DEPARTMENT OF TRANSPORTATION (DOT) CERTIFICATION
DOT is branded on the tire’s sidewall indicating the tire is certified by the Department of Transportation. Following the DOT branding is a serial number designating the tire manufacturer, manufacturing plant, tire size and date of manufacture. Federal law requires that tire dealers record the DOT identification numbers, along with the tire buyer’s name and address.
MUD AND SNOW LABELING
If a tire is rated for safe performance in mud and snow, it will be noted on the sidewall of the tire with either M/S, M+S, or M&S. A tire is certified under the definitions set forth by the Rubber Manufacturers Association (RMA).
TIRE CONSTRUCTION LABELING
Tread ply and sidewall ply information, including tire ply composition and materials used, must also be identified. An example would be: Tread: 2 Plies Rayon + 4 Plies Fiberglass Sidewall: 2 Plies Rayon.
How do I find my tire size?
Tire and wheel glossary
|Air Pressure||the measure of the force exterted by the air inside a tire, measured in pounds per square inch (psi) or kiloPascals (kPa)|
|Alignment||refers to the correct angle settings of suspension components – the 3 alignment settings are caster, camber and toe.|
|Aspect Ratio||the dimensional relationship of the tire’s section height to the section width expressed as a percentage.|
|Asymmetric||tires that have differing tread patterns on each half of the tire|
|Balance||equal distribution of the weight of a tire and wheel. If a tire & wheel is not balanced it can lead to vibrations or uneven wear. For balancing, weights are attached to the wheel to compensate for uneven weight distribution.|
|Backspacing||also called rearspacing, it is the distance from the mounting pad to the back edge of the rim. This is different than wheel offset.|
|Bead||the part of the tire in contact with the wheel flange. It is made of high tensile steel wires shaped to fit the rim and hold the tire on the wheel. The steel wires are wrapped in woven fabric and held in place by the plies.|
|Bead Seat||the edge of the rim that creates a seal between the tire bead and the wheel|
|Belted Bias Tires||tires constructed similar to bias tires, but with reinforcing belts between the casing plies and the tread.|
|Belts||rubber coated cords located between the plies and the tread. They help reinforce the tread, as well as help the tire keep its shape against such forces as: tire inflation pressure, centrifugal force, cornering and braking. These cords are made from such materials as steel, fiberglass, radon, nylon, polyester or other material.|
|Bias Tire||a tire that is constructed with plies laid out in alternating directions in angles about 30-40 degrees to the center line of the tire. The plies form a criss-cross pattern.|
|Bolt Pattern||the arrangement of the bolt holes on a wheel. A 4 bolt wheel with 100mm between opposite bolt holes would be written as 4/100. Some wheels have more than one bolt pattern on the same wheel to accommodate multiple fitments.|
|Camber||the angle of the centerline of a tire and wheel relative to completely vertical.|
|Cast||wheels that are made from liquid metal being poured into a mold. Low pressure casting involves pouring into a mold, while counter pressure casting involves sucking the metal into the mold like a vacuum. The counter pressure technique reduces impurities making the wheel much stronger than a low pressure cast rim.|
|Caster||the angle between the vehicle’s steering pivot axis and completely vertical.|
|Centerbore||the center hole in the wheel that centers the wheel on the hub of the car. Since most wheels are mass produced, they have a large center bore to accommodate several different vehicles. If this is the case, it is recommended that you use a hub ring. Hub rings are hard plastic or metal ring that fits between the wheel and the vehicle. This centers the wheel perfectly on the hub ensuring that there is no run out when the wheel is installed on to the vehicle. Without hub rings it is possible to get vibrations even if the wheel / tire assembly is perfectly balanced.|
|Chafer||abrasion resistant rubber coated material to help prevent the tire’s beads from rim damage and chafing.|
|Cold Inflation Pressure||the measure of air pressure of a tire that is not warm from driving (less than 1 mile or standing for at least 3 hours)|
|Compound||the materials used in the construction of the tire’s rubber. The main materials used are rubber, carbon black, plasticizers, curing materials and ozone retardants. Different compounding formulas are used to achieve different tire characteristics such as: heat resistance, increased traction, increased treadwear, cut resistance, cold resistance, etc.|
|Cord||strands of nylon, rayon, polyester, steel or fiberglass that make up the plies & belts of the tire. The strength of a tire & its load carrying capacity is determined by the strength of the cords.|
|Crown||the center section of the tire’s tread|
|Curb Guard||extra rubber running around the sidewall of a tire. It is there to protect the side of the tire and the wheel face from any damage that may come as a result of hitting a curb.|
|DOT||stands for Department of Transportation. The 10 digit code appearing after the DOT designation gives information such as the week and year the tire was produced, as well as the manufacturer, plant, tire line, and size.|
|Footprint||the area of the loaded tire’s tread that is in contact with the road. This is also called the contact patch.|
|Forged||Considered to be the best wheel manufacturing technique, forging allows for the compression of an aluminum billet (one solid piece of aluminum) into an aluminum wheel using over 13 million pounds of pressure combined with heat. This produces a wheel that is both stronger and lighter then your standard aluminum wheel.|
|Grooves||the space between two tread ribs of a tire|
|Hub Centric||a wheel with a centerbore made to match up with a vehicle’s hub diameter.|
|Hub Centric Rings (Hubrings)||hard plastic or aluminum rings mounted on a vehicle’s hub before the wheel. They ensure the wheel is perfectly centered on the vehicle’s hub. Without hub rings, there is a possibility of getting a vibration even if the wheel & tire assembly is perfectly balanced.|
|Hydroplaning||when a tire loses traction as a result of water on the road. The water accumulates under the tire’s footprint and causes the tire to lift from the road surface. Vehicle speed, tread pattern and water depth all affect hydroplaning.|
|Load Index||a number used to represent the maximum weight a tire can support. The index number corresponds to the actual load carrying capacity. Truck tires use a different system incorporating letter codes to establish a Ply Rating.|
|M+S||a sidewall marking indicating that the tire is approved for Mud & Snow use. This approval is made by the RMA (Rubber Manufacturers Association).|
|Mixing Tires||combining different tire sizes or tire models. This is not recommended as not all 4 tires will respond the same and it may cause unpredictable handling. Some performance vehicles do come stock with different front and rear tire sizes.|
|Mounting||installing tires onto wheels|
|Offset||The offset of a wheel is the distance from the mounting surface of the wheel to the true centerline of the rim. A positive offset means the mounting surface of the wheel is positioned in front of the true centerline of the rim / tire assembly. This in effect brings the tire in to the fender well more. Conversely, a negative offset means the mounting surface of the wheel is behind the true centerline of the rim / tire assembly. This will cause the tire to stick out away from the vehicle.|
|Overinflation||when a tire is inflated more than the recommended vehicle air pressure. This might be done for better performance but has negative consequences including: a less comfortable ride, damage to the tires and stress on the suspension.|
|P-Metric System||a system for specifying tire sizes using the treadwidth (millimeters), the aspect ratio, type or tire construction and the rim diameter (inches). The sizes are written as such: P225/60R18|
|Plus Sizing||changing from the original stock tire size of your vehicle. Plus sizing your wheel & tire combination was designed to enhance vehicle performance and looks by allowing fitment of larger diameter rims and lower profile tires. The theory is that while making these changes, you keep the overall tire diameter within 3% of the original equipment tires. This is important because larger variances can cause problems with transmission shift points which can decrease fuel mileage. It can also confuse braking system computers which can even lead to brake failure.|
|Ply||layers of cord fabric that give a tire its strength. They are situated between the tire tread and the innerliner, and they run from bead to bead. These cords are rubber coated.|
|Profile||refer to aspect ratio.|
|PSI||the most common measurement unit for tire pressure. It stands for pounds per square inch and it measures the force exterted by the air inside a tire.|
|Radial Tire||tires built with plies running perpendicular (90 degrees) across the crown of the tire. To strengthen the tread, these tires require belt plies going circumferentially around the tire.|
|Retreading||applying new tread to a used tire casing. This practice is common among medium & heavy trucks.|
|Ribs||rubber sections of the tread that run around the circumference of the tire|
|Rim Width||the measurement between the flanges of a rim|
|Rotation||moving a vehicle’s tires from left to right and from front to rear. This is done in a set pattern and should be done periodically. Its purpose is to prevent uneven tire wear and to extend treadlife.|
|Run flat tire||is a pneumatic vehicle tire that is designed to resist the effects of deflation when punctured, and to enable the vehicle to continue to be driven at reduced speeds – under 56 mph (90 km/h) – and for limited distances – generally between 10 mi (16 km) to 50 mi (80 km), depending on the type of tire.|
|Section Width||the distance between the sidewalls at their widest point of an inflated tire not under load.|
|Series||refer to aspect ratio.|
|Shoulder||the outer edge of the tire tread where it meets the sidewall|
|Sidewall||the side portion of a tire between the tread and the bead.|
|Sipes||small slits in a tire’s tread that help push water away from the crown of the tire for improved wet traction. They also provide biting edges for ice and snow traction.|
|Speed Rating||a letter that identifies a tire’s high speed durability. A tire’s capabilities are tested at preset speeds and the results of these tests determine the tire’s speed rating. Speed Ratings include: Q, S, T, U, H, V, Z, W, Y|
|Tire Placard||a label on a vehicle that identifies the vehicle’s stock tire size and its recommended tire air pressure. This label is often found on the inside of the vehicle’s door.|
|Toe||the difference between the distance between the front left & right tire and the distance between the rear left & right tire. Toe-In means that the front of the tires are closer together than the rear. Toe-Out means that the rear of the tires are closer together than the front.|
|Tread Blocks||individual sections of the tread separated by lateral grooves|
|Tread Depth||the distance from the top of the tread to the grooves in a tire. This measurement is taken at the centerline of a tire and is measured in thiry-secondths of an inch.|
|Tread Pattern||the arrangment of grooves, blocks, sipes and channels on the tread.|
|Tread Shaving||shaving some of the tread from a tire for optimal performance and durability in racing applications.|
|Tread Wear||also called the tread life, it is the measure of how long a tire lasts. It is measured in miles or kilometers.|
|Tread Wear Indicators||narrow rubber bars built into the tread grooves that define the tire’s legal wear out point. Also called the wear bars, they are even with the tread when 2/32″ of tread is left and then the tires are ready to be replaced.|
|Treadwidth||the width of a tire tread, normally measured in millimeters. This is narrower than the overall tire width (called the Section Width)|
|Underinflation||a tire with less than the recommended air pressure for a given load. This may lead to tire rollover and deflection.|
|UTQG||The Uniform Tire Quality Grading rating is a quality rating system developed by the American Department of Transportation. It is designed to tell consumers the relative performance of passenger tires (but does not apply to winter tires).|
|Wheel Weights||weights attached to a wheel to balance a tire & wheel. The weights can be on the inside or outside of the wheel and can be clipped, taped or self-adhered to the wheel.|